Markets, Brands and Marketing: Our Distribution Services

With our comprehensive one-stop Distribution Plus model, we provide a critical link between the consumer goods industry and the travel retail market. Due to our vast portfolio of best selling consumer goods and knowledge of consumer trends in travel retail, we directly supply tailor-made assortments in such categories as Perfumes, Cosmetics, Fashion, Liquor, Tobacco and Confectionery.  Our business partners we do supply operate key retail stores at airports, cruise liners and airlines throughout the Americas.

Key to our Distribution Plus service, we also provide more than just goods. Our customers benefit from a range of services (i.e. Assortment management, Marketing, Store layout and Design, Staff trainings, just to name a few). Finally, Heinemann is known for our keen Logistical expertise and our clients benefit from this core value.

Here is an overview of our main customer areas

Welcome to The Duty Free Family

In today’s travel retail environment, we passionately believe that delivering an enriched shopping experience is vital and we continually explore ways of achieving this through a convergence of physical and virtual endeavours.

In our bid to exceed every traveller´s duty free retail experience, we focus on :

Service - Providing best in class service

Range - Offering an extensive range of products across multiple categories

Value - Making sure customers get the best value

Innovation - Engaging customers through innovation

Ambience - Creating an inviting ambience

Our retail concepts are tailored for every location, taking into consideration the needs of the various customer segments while delivering a sense of place.

Our Product Portfolio

Our product range comprises more than 1,500 international brands directly sourced from a thousand suppliers around the world. In spite of the large number, every single article is highly important to our business. Moreover, every product that we add to the range must meet one criterion above all else: it must have sufficient appeal that our retail consumers and distribution clients will repeatedly return to us as partners. Ultimately, we believe only brands that our customers appreciate are likely to sell well.  

Our Product Categories:

  • Perfumes and cosmetics
  • Fashion and accessories
  • Wines, spirits and Champagne
  • Confectionery and delicacies
  • Toys and souvenirs
  • Tobacco goods

Flawless Logistics for Tomorrow’s Markets

Gebr. Heinemann’s logistics centres are among the most modern on the global travel retail market - the flow of goods around the world is controlled by our two modern Logistics Centres in the Allermöhe district of Hamburg and Erlensee near Frankfurt. Even more impressive than the scale of the technology (which includes for example 40 metre high racks) is the day-to-day work of the Logistics departments: the perfectly orchestrated, simultaneous interplay of thousands of processes with the aim of determining the ideal route for every order.

Since a smooth flow of goods is fundamentally important to us as a trading business, we have been expanding our warehouse infrastructure within the last two years: the second Logistics Centre specially designed to supply the markets of southern Europe was built and opened in Erlensee (close to Frankfurt) in summer 2014.

Thanks to a wealth of experience, expertise and investment, Gebr. Heinemann has emerged over time as one of the most modern logisticians on the global travel retail market.

Certificates: ISO 9001 Quality management system for products and processes in a company, ISO 28000 Security management system for the supply chain, ISO 14001 Environmental management system and OHSAS 18001 for occupational health and safety.